Can I transfer my existing domain to Softicode?

Yes. You can transfer any domain registered elsewhere to Softicode. Just unlock your domain and provide the EPP/Auth code. Our support team can assist you through the process.

Can I get WHOIS privacy for my domain?

Yes. All eligible TLDs (like .com, .net, .org, etc.) include Free WHOIS Privacy Protection powered by Namecheap.

What kind of hosting do you provide?

Softicode Hosting offers Shared Hosting with cPanel and LiteSpeed technology, suitable for WordPress, eCommerce, and business websites.

Can I install WordPress easily?

Yes. All hosting packages include 1-click WordPress Installer via Softaculous. You can deploy WordPress in seconds.

How many websites can I host?

Depends on your plan: | Package | Websites | Storage | | --------------------- | -------- | -------------- | | **Softicode Lite** | 1 | 30 GB NVMe SSD | | **Softicode Starter** | 5 | 5 GB | | **Softicode Plus** | 10 | 10 GB | | **Softicode Pro** | 15 | 20 GB | | **Softicode Max** | 20 | 30 GB | | **Softicode Ultra** | 50 | 50 GB |

Can I upgrade my hosting later?

Yes. You can upgrade or downgrade anytime from your client dashboard without losing data.

Will the domain be registered in my name?

Yes. Every domain purchased through Softicode Hosting is registered under your name, email, and contact information. You have full ownership and control of the domain.

What is the default nameserver for Softicode Hosting?

By default, all hosting accounts use our branded nameservers: ns1.softicode.com ns2.softicode.com ns3.softicode.com ns4.softicode.com

Do you offer email accounts with hosting?

Yes. All plans include Email Accounts with Webmail access.

What is your refund policy?

We offer a 15-Day Money-Back Guarantee for shared hosting plans. Domain registration, SSL, and VPS services are non-refundable.

How long does hosting activation take?

Usually within a few minutes after payment. You’ll receive a welcome email with cPanel login details and nameserver information.

What kind of support do you provide?

We offer 24/7 Technical Support via email, live chat, and ticket system.

How long does domain activation take?

Most domains are activated instantly after payment confirmation. Some extensions (like .bd or special TLDs) may take 12–48 hours depending on registry verification.

What happens if I forget to renew my domain?

You’ll get multiple renewal reminders before expiry. Once expired, domains enter a grace period (7–30 days) during which you can still renew. After that, redemption fees may apply.

What’s included in all hosting packages?

Every plan includes: Free SSL Certificates Free Daily Backups Unlimited Bandwidth Free Website Migration Multi PHP Version Support Malware Protection cPanel Control Panel

Do you provide free domain with hosting?

Yes. Select hosting plans include Free Domain Registration or Transfer (for .com, .net, or .org). for 3 years subscription.

Is there any bandwidth limit?

All shared hosting plans include Unlimited Bandwidth. However, excessive resource abuse (CPU, RAM, I/O) beyond fair usage may result in temporary limits.

How do I migrate my website to Softicode Hosting?

Free migration is available for all new accounts. Simply provide your old hosting cPanel credentials — our support team will move everything safely.

Can I manage DNS and nameservers?

Yes. You’ll get full DNS and nameserver management from your Softicode Client Dashboard. You can easily change records (A, CNAME, MX, TXT, etc.) or point the domain to another server anytime.

What is the default nameserver for Softicode Hosting?

By default, all hosting accounts use our branded nameservers: ns1.softicode.com ns2.softicode.com ns3.softicode.com ns4.softicode.com

Do you provide daily backups?

Yes. Daily automatic backups are stored securely. You can restore files or databases from your control panel.

What server technology do you use?

All servers use LiteSpeed Web Server, NVMe SSD storage, CloudLinux, and Imunify360 Security for maximum performance and protection.

Do you support PHP and databases?

Yes. You can select from multiple PHP versions (8.0 to 8.3) and manage MySQL databases through phpMyAdmin.

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